Support
Support

Shipping & Delivery Information

Fast, Reliable Shipping

Broadcasters Warehouse shipping ensures your broadcast equipment arrives safely and on schedule. We offer multiple delivery options to meet your specific needs and timelines.

Shipping Methods

Choose the shipping option that best fits your needs:

Processing Times

In-Stock Items

Orders placed before 2 PM EST typically ship same day.

Special Orders

Products not in stock have varying lead times. Domestic manufacturers: 1-2 weeks. International: 2-4 weeks. Custom configurations: 4-12 weeks.

Shipping Costs

Calculated based on package weight and dimensions, destination address, selected shipping method, and insurance requirements. Final costs calculated at checkout.

Order Tracking

Once your order ships, you will receive email confirmation with tracking number, carrier information, estimated delivery date, and real-time tracking updates. Track shipments with FedEx or UPS.

International Shipping

We ship broadcasting equipment worldwide. Import duties, taxes, and customs fees are the buyer’s responsibility. International delivery typically takes 5-15 business days depending on destination and customs clearance. Some equipment may require export licenses or have shipping restrictions.

Packaging & Protection

All equipment is professionally packaged with original manufacturer packaging when available, heavy-duty shipping boxes, foam padding and protective materials, moisture-resistant wrapping for international shipments, fragile labels, and full insurance on all shipments.

Receiving Your Order

  1. Inspect packaging – Check for visible damage before signing
  2. Document any issues – Note damage on delivery receipt
  3. Inspect contents – Open and verify equipment within 48 hours
  4. Report problems immediately – Contact us within 48 hours
  5. Keep all packaging – Required for returns or damage claims

Insurance & Claims

All shipments include full insurance coverage. If your equipment arrives damaged, note all damage on the delivery receipt, take photos, contact us immediately at sales@broadcasterswarehouse.com, and do not discard packaging until claim is resolved.

Need Shipping Assistance?

Phone: +44 7448 533615
Email: sales@broadcasterswarehouse.com