Returns & Exchanges Policy
🇪🇺 EU Consumer Rights – 14-Day Withdrawal
Under the EU Consumer Rights Directive, EU consumers have statutory rights when purchasing from Broadcasters Warehouse:
🕒 14-Day Right of Withdrawal
- 14 calendar days to cancel and return for any reason
- Period starts from day you receive the goods
- No reason needed – you can simply change your mind
💸 Full Refund Requirements
- Full refund including standard delivery costs
- Refund within 14 days of receiving return
- Return shipping may be customer responsibility
🌍 Worldwide Returns (Non-EU)
For non-EU customers, Broadcasters Warehouse returns are handled on a case-by-case basis. We work individually with each customer to find the best solution.
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Learn about consumer rights at Your Europe.