Privacy Policy
Effective Date: October 6, 2025
Last Updated: October 6, 2025
Broadcasters Warehouse (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
Personal Information
When you make a purchase or create an account, we collect:
- Name and contact information (email, phone, address)
- Billing and shipping addresses
- Payment information (processed securely through our payment processors)
- Order history and preferences
- Communication history with our support team
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser type
- Device information and operating system
- Pages viewed and time spent on site
- Referring website and exit pages
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate about orders, shipping, and delivery
- Provide customer support
- Send marketing communications (with your consent)
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal obligations
Information Sharing
We may share your information with:
- Service Providers: Shipping carriers, payment processors, email services (only as needed to fulfill services)
- Business Transfers: In connection with merger, sale, or acquisition
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you explicitly authorize us to share
We do not sell your personal information to third parties.
Cookies & Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage
- Provide personalized content
- Enable shopping cart functionality
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
Your Rights (GDPR & Privacy Laws)
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data
- Restriction: Limit how we process your data
- Portability: Receive your data in a portable format
- Object: Object to processing for marketing purposes
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at sales@broadcasterswarehouse.com
Data Security
We implement appropriate security measures to protect your information including:
- SSL encryption for data transmission
- Secure payment processing (PCI DSS compliant)
- Regular security audits
- Access controls and authentication
- Employee training on data protection
Data Retention
We retain your information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
You may request deletion of your account and personal data at any time.
International Data Transfers
Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.
Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it promptly.
Marketing Communications
You may opt out of marketing emails by:
- Clicking unsubscribe in any marketing email
- Contacting us directly
- Updating your account preferences
You will still receive transactional emails related to your orders.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email or website notice. Continued use of our services constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions or to exercise your rights:
Email: sales@broadcasterswarehouse.com
Phone: +44 7448 533615
Broadcasters Warehouse
United Kingdom